Refund Policy – ForexEmailList.ltd
We aim to provide only verified and accurate forex and crypto leads to our clients. Since our products are digital, downloadable, and instantly accessible, refunds are limited to specific conditions to ensure fairness and transparency.
1. Non-Refundable Products
All sales of forex and crypto leads, email databases, and related digital products are final. Once delivered, the data cannot be returned, resold, or revoked, which is why refunds are generally not possible.
2. Refund Eligibility
Refunds will only be issued in the following rare cases:
- Duplicate Transaction: If you were accidentally charged more than once for the same order.
- Technical Error: If our system failed to deliver your purchased data due to a verified technical fault.
- Non-Delivery: If you do not receive your product after a confirmed successful payment.
3. Requesting a Refund
To file a refund request:
- Contact our support team within 3 business days of purchase.
- Provide your order ID, payment details, and explanation of the issue.
- Our team will investigate and respond within 5 business days.
4. Processing of Refunds
If approved, refunds are processed back to the original payment method within 7–10 business days, depending on your bank or payment provider.
5. Our Commitment
We take quality seriously. Every email list is verified, updated, and tested to meet professional standards. Refunds are rare because we deliver what we promise.